What Used to Take Hours Now Takes Minutes
Hear directly from Samantha Owens, Operations Manager, as she shares how her team replaced fragmented, manual workflows with a streamlined, AI-driven approach to risk adjustment—unlocking faster insights, better visibility, and results they couldn’t achieve before. Watch the video below.
transcription
“We’re catching things we simply couldn’t have before.”
Your Role in the Organization
My name is Samantha Owens, and I am the Operations Manager at IWA/CCC, a clinically integrated network and accountable care organization located in the suburbs of Philadelphia. In my role, I help ensure our value-based care ecosystem runs smoothly by overseeing day-to-day operations, coordinating across clinical and administrative teams, and supporting workflows that drive high-quality, cost-efficient care for our patient populations.
Before ForeSee
Before implementing ForeSee Medical, our risk adjustment workflows were extremely challenging. We were juggling multiple systems, manually tracking data, and trying to piece together insights from disparate sources. The process was time-consuming and left significant room for inefficiencies.
We relied heavily on spreadsheets, EHR reports, and manual chart reviews to identify potential HCC opportunities. Providers often received outdated or incomplete information, and our team spent a considerable amount of time validating data, reconciling discrepancies, and chasing down documentation—largely because we lacked a single source of truth.
After ForeSee
“The level of service has been exceptional.”
Since bringing ForeSee into our workflow, everything has changed for the better. The platform has streamlined our entire process, giving us clearer visibility into our data and enabling our team to work faster and with greater confidence. Tasks that once took hours now take minutes, and we’re identifying opportunities we simply couldn’t have found before.
The Service
The level of service has also been exceptional. The ForeSee team is responsive, knowledgeable, and genuinely invested in our success. They don’t just react—they proactively check in, provide guidance, and ensure we’re maximizing the value of the platform.
What Surprised You?
“ForeSee brought everything together seamlessly.”
One of the most surprising and impactful aspects of ForeSee has been the combination of powerful technology and a team that truly understands risk adjustment. A key differentiator for us is how ForeSee handles the diversity of EMRs across our network. We work with a wide range of systems, each with unique workflows and data structures.
Where other solutions struggled to integrate and normalize this data, ForeSee brought everything together seamlessly—creating a unified, consistent view of our patient population that we had never had before.
Disconnected systems, time-consuming chart reviews, and missed opportunities don’t have to be the norm. Request a demo to see how using ForeSee Medical can streamline your risk adjustment, uncover more accurate HCC opportunities, and turn hours of work into minutes.
Blog by: The ForeSee Medical Team